FIRE
The panel is reporting a fire alarm. You see which building, which alarm and how long it has been going.
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Fire panel monitoring
Fire panel monitoring across all your buildings
A fire alarm panel is the control unit in a building that receives signals from smoke detectors and call points and shows whether there is a fire alarm or a fault. Fire panel monitoring means seeing what your panels are reporting without having to stand in front of them.
FireWatch Pro does this for every building you look after, on one screen, and it never controls the panel.
What FireWatch Pro shows from each panel
FAULT
The panel is reporting a problem with the alarm system itself. It is flagged so it does not sit unnoticed.
Lost contact
If a site stops reporting, it is clearly marked. No data is never shown as all clear.
It listens only
FireWatch Pro reads what the panel reports. It does not send commands to the panel, change its settings or silence or reset an alarm. Your fire alarm behaves exactly as it did before.
Works with the panels you already have
There is nothing to rip out or replace. Whether a particular panel can be connected depends on its make and model, so this is confirmed before installation. Your certified contractor stays in charge of the panel itself.
If the internet drops at a site
The small FireWatch unit beside the panel keeps recent events and sends them when the connection returns. While it is offline, the site shows as lost contact so you know you are not seeing live information.
What it does not do
FireWatch Pro is monitoring, not a replacement. It does not replace certified installation, servicing or inspections, a monitoring centre, or the emergency services, and it does not control your fire alarm.
Keep reading
- Multi-site fire alarm monitoringWatch the fire alarm panels in all your buildings from one screen. See FIRE and FAULT as they happen, most urgent first, without ringing around site by site.
- FIRE vs FAULT alarmsA plain-English guide to FIRE and FAULT on a fire alarm panel: what each one means, who should act, and why a FAULT should never be left to sit.
- Remote monitoring vs servicingRemote monitoring shows you what your fire alarm panel is reporting. It does not replace certified installation, servicing or inspections. Here is the difference.
- Fire alarm monitoring in South AfricaFire alarm monitoring software for South African facility owners and security managers. One view of FIRE and FAULT across your sites, alongside certified systems.
See what your panels are saying
Sign in to get started, or ask your administrator to invite you to your organisation.
FireWatch Pro helps you keep watch. It does not replace your certified fire alarm systems, monitoring centres or emergency services, and it does not control your fire alarm. It is designed to work alongside them. FireWatch Pro does not certify any building or system.